Privacy Policy
Canna Magic respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit our website or place an order.
Information We Collect
We may collect information you provide when you:
- Place an order
- Contact us
- Create an account
- Subscribe to marketing communications
This may include your name, email address, telephone number, billing and delivery address, order details and other information you choose to provide.
Payment information is processed securely by our payment providers. We do not store your full card details.
We may also automatically collect technical information about how you use our website, such as your IP address, browser type, device information and website activity through cookies and similar technologies.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Take and manage payments
- Provide customer service
- Manage returns and refunds
- Maintain and improve our website
- Prevent fraud and protect our business
- Meet our legal, tax and accounting obligations
- Send marketing communications where you have consented or where otherwise permitted by law
You can unsubscribe from marketing emails at any time.
Sharing Your Information
We do not sell your personal information.
We may share information with trusted service providers where necessary to operate our business, including payment processors, delivery providers, website and hosting providers, email services and professional advisers.
These providers should only use your information as necessary to provide their services.
Cookies
Our website uses cookies and similar technologies to operate correctly, remember preferences, understand website usage and, where applicable, support marketing.
Where required, you will be given choices about non-essential cookies.
How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including meeting legal, accounting and tax requirements.
Your Rights
Under UK data protection law, you may have rights relating to your personal information, including the right to:
- Request access to your personal information
- Ask us to correct inaccurate information
- Ask us to delete information in certain circumstances
- Restrict or object to certain uses of your information
- Request transfer of certain information
- Withdraw consent where processing is based on consent
You also have the right to complain to the Information Commissioner’s Office (ICO) if you have concerns about how your personal information is handled.
Security
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
Canna Magic
Email: hello@cannamagics.com
Website: Cannamagics.com